Frequently asked questions
If you have a specific question about Lensor, our products, or services, please fill out the contact form at the bottom of this page or send an email to [email protected].
During onboarding, our professionals provide training on using the gate and our customer portal. It is intuitive and user-friendly.
It takes us 1 working day to install a gate. We only need 230V power and an internet cable with 100 Mbps.
Both options are possible! We install the gates both indoors and outdoors.
For the highest-quality photos, it is recommended to drive through the LUX gate at a speed of 5 kilometers per hour. You can drive up to 10 kilometers per hour through the UMBRA gate.
Power and internet! The gates require 230V and an internet cable with a speed of 100 Mbps.
The LUX-gate consists of 4 poles and is compact. The UMBRA-gate has walls and a roof, making sure the images always have the same pin-sharp quality.
Passenger cars, commercial vehicles, trucks with trailers, the LUX gate can be installed at various heights to achieve optimal results.
Yes, the LUX works in those conditions as well! Raindrops are not a problem, and in the dark, we use infrared or additional lighting.